Join to apply for the Technical Specialist-Cloud & Infra Engg role at Birlasoft Area of Responsibility: Birlasoft is looking for End User Computing resources in Cleveland, Ohio, USA. Role: End User Computing Resource Support Function: Help Desk Support Job Location: Cleveland, Ohio, USA Job Description We are seeking Onsite Support Engineers to assist clients with complex technical issues related to computer hardware, software, and peripherals. They serve as the third point of escalation for desktop, laptop, printer incidents, service requests, and connectivity issues. Responsibilities include: Providing On-Site Support: Responding to client queries, working after hours if needed, collaborating with network/technical professionals, documenting activities, and resolving issues. Network Maintenance: Ensuring client networks operate efficiently, maintaining routers, servers, and networks, and conducting routine maintenance. IT Asset Management: Managing and maintaining inventory of hardware assets throughout their lifecycle, tracking, monitoring, and recording hardware assets for compliance. Additional Details Seniority Level: Entry Level Employment Type: Full-time Job Function: Engineering and Information Technology Industries: IT Services and IT Consulting Note: This job posting appears to be active based on the provided information. #J-18808-Ljbffr Birlasoft
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