Job Description
The position is licensed only for residents of Pennsylvania (Except Philadelphia), Ohio, and West Virginia.
Capital Management Services has an exciting opportunity for Overnight Lost/Stolen Customer Service Positions!
We are currently seeking candidates with strong customer service skills to join our growing team of overnight, weekend, and holiday lost/stolen customer service agents.
We are especially interested in candidates with a background in any field requiring customer outreach such as phone customer service, collections, telemarketing, and sales interested in a Work From Home position. This role is performing Lost/Stolen Customer Service for a large banking institution. Candidates with other forms of Customer Service experience who are looking to "break into" the remote call center environment are also encouraged to apply.
Both the training and the position are 100% fully remote, and are looking for candidates to perform the following functions on a daily basis:
Requirements:
Training start date: Tuesday 9/9/25 at 5PM
Week 1 Training Schedule:
TUE 9/9/25: 5PM-10PM
WED 9/10/25: 9PM-2AM
THU 9/11/25: 9PM-2AM
FRI: OFF
Week 2 Training Schedule:
SAT 9/13/25: 5PM-10PM
SUN 9/14/25: 5PM-10PM
MON 9/15/25: 9PM-2AM
TUE 9/16/25: 9PM-2AM
WED-FRI: OFF Potential Work SchedulesFT Schedule Open:
Saturday: 5PM-2AM
Sunday: 5PM-2AM
Monday & Tuesday: OFF
Wednesday: 9PM-6AM
Thursday: 9PM-6AM
Friday: 9PM-6AM
FT Schedule Close:
Saturday: 12AM-9AM
Sunday: 12AM-9AM
Monday: 12:30AM - 6AM
Tuesday: OFF
Wednesday: 9PM-6AM
Thursday: 9PM-6AM
Friday: OFF
PT Schedule Open:
Saturday: 5PM-10PM
Sunday: 5PM-10PM
Monday Thru Wednesday: OFF
Thursday: 9PM-2AM
Friday: 9PM-2AM
PT Schedule Close:
Saturday: 4AM-9AM
Sunday: 4AM-9AM
Monday & Tuesday: OFF
Wednesday: 9PM-2AM
Thursday: 9PM-2AM
Friday: OFF
Schedule:
Supplemental pay types:
Education:
Experience:
Job Type: Full-time and Part-Time shifts
Pay: $14.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Work Location: Remote
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