Job Description

Job Description

Job Description

Description:

We’re a growing real estate company on the cutting edge. What sets us apart is our dynamic culture: we focus on having the right people in the right seats. By prioritizing work/life wellness, our team members are fully-focused and happy while at work. We develop more than properties, we develop people.

Manage all facets of sales, revenue collection, expense control, and asset quality; exhibit positive attitude, leadership, and motivational skills to empower on-site teams; administer all aspects of hiring and termination procedures; display the highest standard in customer service and resident retention and comply with fair housing laws; possess a keen understanding of the community’s sub-market; preserve the integrity of the asset by conducting daily property inspections and enhance the value of the asset by taking advantage of rent growth opportunities.

Essential Duties and Responsibilities:

Meet or exceed budgeted NOI

• Ensure that any delinquent resident is served with the proper legal notice and the eviction process is initiated.
• Daily coordination with the Maintenance Supervisor regarding exterior property issues (including landscaping), outstanding unit service requests, unit move-out costs, move-in turn schedules, market-ready inventory, maintenance staffing, supplies needed, etc.
• Partnering with Director of Revenue to review unit availability and assess any necessary price adjustments including premiums on vacant units and on-notice units.
• Examine budget expectations and performances including in all aspects on a monthly and year-to-date basis.
• Approve completed prospective resident files verified by Leasing Staff. Monitor the communication and relationship of the leasing team and the new resident. Ensure Move-in Process is being followed.
• Acquire a broad knowledge base of the properties sub-market by keeping in tune with competitive communities and surrounding employment base. Maintain monthly market surveys.

Lead, Manage, and Hold Your Team Accountable (LMA)

• Maintain onsite staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
• Initiate personnel actions such as hiring, promotions, transfers, discharges, disciplinary measures.
• Organize and host weekly L10 meetings with site team
• Conduct daily AM check-ins
• Drive performance within the leasing team to obtain monthly occupancy goals; includes coaching and accountability for new leases and resident retention.
• Coordinate, plan, and approve monthly resident activities, community newsletters, and all written communication sent to residents and prospective residents. Monitor guest suite apartments for availability, nightly rates, cleanliness, and stock items.

Competencies:

Be Helpful

Be present and Make it Easy

Be Fun

Be someone that people want to work with and make time for friends, family, and your own passions

Be Better

Be constantly improving, be curious, figure out a better way

Be a Team Player

Put the success of the team ahead of themselves and raise the performance of everyone around them

Take Action

Display urgency- come prepared and make the best decision possible with the information in front of you

Do the Right Thing

Own our mistakes, make it right, and move forward

Benefits:

• Medical, dental, and vision insurance
• Disability and life insurance
• 4 weeks paid time off
• 11 paid holidays and volunteer time off
• 401(k) plus match
• Employee wellness program

Minimum Qualifications:

• 3+ years Property Management Experience
• Exceptional people manager
• Exceptional facilities manager

Preferred Qualifications:

• EOS/Traction experience

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