Customer Engagement Representative - Remote Job at Globe Life, Ottawa, IL

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  • Globe Life
  • Ottawa, IL

Job Description

Job Description

Job Description

About Us:

Are you passionate about helping people and providing top-notch service? Do you thrive in a supportive, remote work environment where your skills truly make a difference? If so, we’d love to have you on our team!

What We Offer

  • 100% Remote with virtual team support
  • Step-by-step training & mentorship (no experience required)
  • Clear career advancement opportunities

Responsibilities

  • Act as the primary point of contact for customers, answering inquiries and addressing concerns.
  • Assist customers and clients in transaction processing, and account information updates as required.
  • Providing ongoing support and strategic guidance to clients.
  • Resolve any client complaints or issues in a timely and professional manner.
  • Build strong, positive relationships with clients by understanding their needs and offering tailored solutions.

Qualifications

  • Experience in customer retention or sales is a plus but not required.
  • Strong communication and interpersonal skills with a customer-first mindset.
  • Ability to manage multiple client accounts simultaneously while maintaining attention to detail.
  • Knowledge of products, services, and industry trends.
  • Self-motivated and able to thrive in a fully remote work environment.
  • Authorized to work in Canada or the U.S.

Exciting Perks Await!

  • Uncapped commission, plus incentives and bonuses
  • Comprehensive benefits package (Dental, vision, health and medical)
  • Ongoing training and professional development
  • Professional growth and career development opportunities.
  • A supportive, inclusive, and team-oriented work environment

Apply Today
If you are passionate about creating exceptional client experiences and want to be part of a dynamic and growing team, we’d love to hear from you.
Apply now and take the next step in your career!

Job Tags

Remote job,

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